Patients Rights

As a patient at the Care New England Wellness Center, you have certain rights and considerations that assure you the most appropriate care for your needs and satisfaction with your Wellness Center experience:

• You will be given considerate care and you will be provided all reasonable and available services requested by your doctor/health care provider and consistent with your program of care.  Your access to treatment in the services, programs, and activities provided by Care New England Wellness Center is assured without discrimination on the grounds of race, color, religion, national origin, sex, age or handicap.
• You have the right to information concerning your diagnosis, treatment and outcome in understandable terms and to names of the Care New England Wellness Center personnel participating in your treatment.
• You have the right to consent to the treatment planned by your doctor/health care provider and the center and to refuse any treatment to the extent permitted by law and consistent with the Center’s policies.
• Your right to privacy will be respected, and the confidentiality of your treatment and medical records will be maintained by the center as prescribed by Rhode Island law and Center policy.

By the same token, you have certain responsibilities as a patient.  Your cooperation is essential to our ability to ensure the most complete and appropriate care.

• You must provide accurate and complete information about your current condition and past illnesses, hospitalizations, medications and other health related matters to the best of your ability.
• You are responsible for adhering to your recommended treatment plan, including following the instructions of nurses and allied health personnel.
• You are responsible for your own actions if you refuse treatment or fail to follow the recommendations of your doctor/health care provider or other member of your health care team.
• You need to be considerate of the rights of patients and Care New England Wellness Center personnel and appropriately regard the Center’s property as a matter of simple courtesy.
• Finally, you are responsible for fulfilling your financial obligations to the Center for services you receive.  If payment of the Center’s bill is a hardship, you are urged to discuss your situation with the office coordinator.